RAMP - Our Business-Quality and Reliability

AOG 24/7

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"After 10 years, AJW continues to impress us with their prompt handling of enquiries and how they appreciate the urgency of our AOG situations. We maintain an excellent working relationship, they provide us with a personal service and understand our needs" Timur Joldybayev Material Department Director Transaero
"RAMP reporting allows us to quickly gauge component reliability, NFF rates and other performance parameters which then alert us to areas requiring corrective action and improvement. It saves a great deal of time and reduces AOG, which saves cost." Dave MartinInventory Technical Management HAECO
"Your full cooperation in delivering our part on time meant the unit was well received and the aircraft released with the absolute minimal delay." Rene Nkoghe Technical & Engineering Manager Gabon Airlines
"We have received an outstanding level of service from AJW, the most recent AOG was personally tracked by an AJW representative all weekend and despite setbacks they ensured the part arrived at the facility in good time allowing the aircraft to depart without delay" Chris Fagg Logistics Manager Titan Airways
"We are extremely pleased with the advance exchanges, loan, repairs and spares support which have been managed in an efficient and professional manner. The regular reporting about the components removed and the close follow-up of your team in respect to shipments, repair status and other general issues is very helpful for our overall maintenance picture" Klaus Ren President/CEO Jet Time

Our Business | Quality & Reliability

RAMP. Reliability Analysis.

AJW has a reliability and monitoring system that supports our operations, called AJW RAMP (AJW Reliability And Monitoring Programme). It comprises:

A reliability and warranty tracking programme to monitor incoming and outgoing parts and record warranty claims. This allows us to survey the reliability of all components as well as produce statistical analyses and identify rogue unit performance.
Independent component tracking, historical data and analysis showing any defect. Workshop reports provide technical analysis including modification and recommended service bulletins. We can also undertake rapid defect investigations and recommend actions to the appropriate workshop to improve the reliability of each component.

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Want to find out how to apply for the 2010 AJW Bursary for the MSc Aircraft Maintenance Management? Click here