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  • "After 10 years, AJW continues to impress us with their prompt handling of enquiries and how they appreciate the urgency of our AOG situations. We maintain an excellent working relationship, they provide us with a personal service and understand our needs" Timur Joldybayev Material Department Director Transaero
  • "RAMP reporting allows us to quickly gauge component reliability, NFF rates and other performance parameters which then alert us to areas requiring corrective action and improvement. It saves a great deal of time and reduces AOG, which saves cost." Dave MartinInventory Technical Management HAECO
  • "Your full cooperation in delivering our part on time meant the unit was well received and the aircraft released with the absolute minimal delay." Rene Nkoghe Technical & Engineering Manager Gabon Airlines
  • "We have received an outstanding level of service from AJW, the most recent AOG was personally tracked by an AJW representative all weekend and despite setbacks they ensured the part arrived at the facility in good time allowing the aircraft to depart without delay" Chris Fagg Logistics Manager Titan Airways
  • "We are extremely pleased with the advance exchanges, loan, repairs and spares support which have been managed in an efficient and professional manner. The regular reporting about the components removed and the close follow-up of your team in respect to shipments, repair status and other general issues is very helpful for our overall maintenance picture" Klaus Ren President/CEO Jet Time

News
News
May 2010
BEST AOG RESPONSE - A J WALTER AVIATION WINS TOP INDUSTRY AWARD

A J Walter Aviation has been recognised by the industry for its outstanding AOG service. The Company was presented with the Aircraft Technology & Maintenance Award for ‘Best AOG Response’ on the eve of Airline Purchasing Expo 2010 in London yesterday.

Boris Wolstenhome, Chief Executive of AJW, proudly acknowledges the diligence and commitment of his remarkable AOG team: “Our AOG service is highly regarded in the industry for its 24/7 global reach and total reliability. As a business we have invested in our team to ensure that AJW delivers a first class service on time, every time. With over 350 aircraft under contract we are a virtual airline and understand the urgency of AOG situations. With our extensive Airbus and Boeing inventories we will always offer a solution to meet critical demands whatever the time of day, or wherever the requirement may be. This acknowledgement by the industry will mean a great deal to a stalwart team who are often the unsung heroes behind operational efficiency and dispatch reliability.”

All of AJW’s AOG staff are fully trained in the disciplines of customer service, packing, inspection and logistics to ensure that AJW is able to react 24/7. A team of twelve staff in the UK cover all out of hours requirements with precision. Significant handover periods between shifts enable all relevant details, special arrangements and priorities to be handled efficiently in a consistent manner for over 700 power-by-the-hour, pooling and lease contracted and ad hoc customers.

This Award recognises the investment that AJW has made in people and technology to deliver the best round-the-clock support from its global hub network.

To contact AJW's AOG service please call: +44 7831 583 205 or
+1 877 780 2008 (USA toll free) or email AOG@ajw-aviation.com

MEDIA CONTACT:
Jane Goring, Inter Relations & Company
Tel: +44 1403 218588 e-mail: jane@inter-relations.co.uk

COMPANY CONTACT:
Andy Braley, Director of Business Development, A J Walter Aviation
Tel: +44 1403 711777 e-mail: andy.braley@ajw-aviation.com

A J Walter Aviation is a world leading specialist in the supply, repair and lease of commercial aircraft spare parts, including services in aircraft inventory management; power-by-the-hour and pooling support; consignment stock; global 24/7 AOG; component maintenance and overhaul; logistics and freight management.

 
bursary
Want to find out how to apply for the AJW Bursary for the MSc Aircraft Maintenance Management? Click here